Return Policy

- All sales are final for custom-made on demand items. 

- For defective items, please send us an email to info@thiennasweetlife.com to get a return authorization number.

- If the carrier is not able to deliver the items to the provided address, they will return them to us. Most commonly it’s referred to as the ‘wrong address’. Be extra careful with apartment numbers and zip codes! Don’t leave them out and double check the digits. You can use a simple tool like the USPS ZIP code lookup to make sure that the city in the address matches the zip code. In this case, please contact us for a reshipment.

Return Address:

Thienna's Sweet Life
11025 Westlake Drive
Charlotte, NC 28273